We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Linda Lu (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://lindalu.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is good quality, very comfortable and fits well, i will buy safe again!
12 Oct 2019 12:00
Comfortable, beautiful, the size corresponds to the size table
10 Oct 2019 13:00
Loved best sutian
7 Oct 2019 00:38
the product matches the description, very good quality
23 Sep 2019 07:20
خاخاخاwhat I liked and any better than them but I do not recommend buying from the site on the sites better than them scandal I wear 42 c but took 42 d advice take more than your size how much my number
19 Sep 2019 00:16
Very hight quality, good form. will buy more. 38C, coresponds 85C.
14 Sep 2019 08:57
14 Sep 2019 04:02
I'm in love with this brand! If you really know number and letter fit perfect this is the room i buy from different models!
3 Sep 2019 19:56
Size goes in size, quality goods, well holds big breasts
30 Aug 2019 04:41
29 Aug 2019 23:13
perfect!! top quality and accurate sizes. this is my 3rd order from this store and Im very happy.
29 Aug 2019 12:22
Excellent quality bra, fast shipping as always from this nice store, highly recommend this responsible seller!!!
18 Aug 2019 06:48
Very Good quality! Size as discripted, sits well. Recommend.
6 Aug 2019 03:49
Super!!! Labai patogus, greitas pristatymas, atitinka dydžiai, rekomenduoju.
6 Aug 2019 01:03
In principle, cool, but the size is not mine Approached the cup, it was necessary to take a cup more by size. took the same size of another model of the same firm-there in general with the size was deaf-it was necessary to take 2 sizes larger. but the quality is very good, i will take the size more.
5 Aug 2019 09:49
Finally found bras that fit perfectly! Good support!